FAQ
Some frequently asked questions about our Holiday Let accommodation. If you can’t see your question below, please don’t hesitate to contact us on 01865 882644 or email enquiries@wortonpark.co.uk
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Check in is from 15:00 and check out is 10:00. Due to a strict housekeeping schedule, we are unfortunately unable to offer an early check in or a late check out.
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The week of your arrival, after the damage deposit is paid, you will be sent the check-in information for the property. This will include a key safe code in order for you to gain access to the house.
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There is ample parking at Worton Park, Thrupp, Woodstock Manor and Hillcrest.
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We do allow dogs at a charge of £65 for one and £85 for two. Please note, Dovecote is only suitable for one small dog. If you wish to bring dogs with you, this must be agreed prior to your stay with the Farm Office.
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Absolutely, bed linen and towels are supplied in all properties.
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Yes, we supply hairdryers in all of our properties.
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Yes, we have an iron in each of the properties.
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Wi-Fi is available in the communal areas of all houses for general use and browsing. We cannot be responsible for any internet downtime due to supplier technical problems.
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One travel cot and one highchair are provided per property on request. Please note, no bedding is provided for the travel cot.
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Absolutely, we know that Ocado, Sainsburys and Tesco deliver to our properties. Remember to get a delivery slot for after you have checked in at the property, as we are unable to assist in taking deliveries.
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Remember the pool is seasonal so please do ask us if it is available, however ordinarily it will be opened for use in early May and closed end of September.
Timings are as follows:
Mon - Fri: 07:00-08:30, 13:00-14:00 and 17:00 until dusk
Saturday: Dawn until dusk
Sundays: Closed
Please note that the pool is closed on Sundays and is reserved for owner use only on this day.
Please be aware that this facility may sometimes be unavailable, whether this is for unscheduled cleaning/maintenance caused by guest misuse, or for private-use, so its availability is never guaranteed. In these instances, we will always endeavour to notify guests accordingly wherever possible.
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The tennis courts are open seasonally, usually May - September.
Use of the tennis courts is on a first come, first served basis (pun intended!) although please be considerate to other holiday let guests. A recommended session is one hour.
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Yes, you will need to bring your own charcoal and lighting fuel. We do supply BBQ utensils.
Please note that if you are booking a property between November and April and wish to use the BBQ, you will need to request this in advance.
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Unfortunately, the use of candles is strictly prohibited in all of our properties.
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Please see our accessibility guides for all properties by clicking here.
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Please click here for our terms and conditions.